(408) 610-0130
Serving the entire Bay Area
Mon-Sat: 8am-6pm

Privacy Policy

Last updated: April 26, 2023

Introduction

Viking Appliance Repair ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Information We Collect

We may collect information about you in a variety of ways:

Personal Data

When you schedule a service, contact us, or fill out a form on our website, we may collect personal information, such as:

  • Name
  • Email address
  • Phone number
  • Address
  • Service details and preferences

Usage Data

We may also collect information about how you access and use our website, including:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on pages
  • Referring website
  • Other diagnostic data

Use of Your Information

We may use the information we collect for various purposes, including to:

  • Provide and maintain our services
  • Notify you about changes to our services
  • Allow you to participate in interactive features of our website
  • Provide customer support
  • Gather analysis or valuable information to improve our services
  • Monitor the usage of our services
  • Detect, prevent, and address technical issues
  • Send you service-related emails and communications

Disclosure of Your Information

We may share your information with:

  • Service providers who perform services on our behalf
  • Business partners with whom we jointly offer products or services
  • Affiliates or parent companies
  • Third parties in connection with a business transaction such as a merger or acquisition
  • Law enforcement or other governmental authorities as required by law

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access the personal information we have about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information
  • The right to object to or restrict processing of your personal information
  • The right to data portability

Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: